Cancellation & Refund Policy

Cancellations must be made on or by September 11, 2023. An administrative charge of $25 will be charged for cancelations. Registration payments made via credit card will be refunded to the original credit card on file and will take two to three weeks. Registration payments made via check will be refunded via check to the original payee and will take four to six weeks.

Request for refunds will not be honored after the September 11, 2023 deadline. If you must cancel, the Healthier Texas Summit encourages you to send a substitution in your place at no cost. Substitutions can be registered by emailing coco@itstimetexas.org before the cancellation deadline. Cancellations must be received in writing via email to It’s Time Texas’ Coco Plunkett, at coco@itstimetexas.org before the cancellation deadline. The Healthier Texas Summit does not accept mailed, faxed, or phone call cancellations. Cancellation requests via the registration portal or via voicemail are not accepted

The Healthier Texas Summit reserves the right to cancel any registration at any time, for any reason. If your registration is canceled, you will be issued a refund up to the full price that you have paid, and the cancellation fees will be waived.

Please note that the Healthier Texas Summit does not reimburse registrants for travel or other expenses. The Healthier Texas Summit recommends that you do not purchase nonrefundable airline tickets or make non-refundable hotel reservations. If you choose to do so, you are responsible for all terms and restrictions.